Return Policy :

  • We are committed to ensure 100% Purchase Protection for the shopping done in our store
  • by keeping your data secured, supplying genuine products and offering an easy return policy.

Return Eligibility :

  • Your received product(s) must be unused and in the same condition as received
  • Return request must be reported to us within 24 hours from delivery of the order

Return Request :

  • Return request can be raised by selecting the correct return reason displayed in the ‘Message Subject’ in Contact Us page. Upload product images by clicking on “Upload Image” button. Enter the order number and brief about the problem you have experienced with the product in the space (Message) provided and send it to us.
  • We will look at it immediately and get back to you.

Return Acceptance :

Return of purchased goods can be permitted only under the following circumstances :

  • Item is physically damaged
  • Item is defective and cannot be repaired
  • Wrong item delivered
  • Wrong color / sized – item delivered
  • Wrong quantity
  • Missing parts / accessories

Return Attachment & Packing :

  • Items are to be returned with all accessories and original/secure packaging. Careful attention is to be given with the packing of the product to avoid damage during transit.
  • Invoice and all the tags/labels should be kept inside the return package.
  • Items which are returned without original packaging / accessories will not be accepted.
  • In case the COD Order is rejected while attempt deliver we will mark your location, number and address as a default COD Rejecter in all the shipping panel Dashboard. Henceforth whenever you place any COD order shipping panel shows that Higher RTO Risk to your address. 

Return Pickup :

  • Returning Materials to our store is customer responsibility. 
  • Cost of the return shipping belongs to customer 

Refund Policy:

  • After receiving the item(s) from Customer, we initiate replacement or refund within 7 business days.
  • Sending a replacement depends on the availability of the product. If there is non-availability of a replacement product then we will refund the entire amount.
  • In a rare event of the replacement item(s) being defective/damaged or not as described on the product page, a full refund will be provided by us after we receive the product.
  • Upon receiving the returned items, a Quality Inspection would be performed over the product. If Quality inspection failed, the product will be sent to the customer and no refund will be provided.
  • Once your refund has been approved by our team, it would take anywhere between 3 – 7 business days to complete your refund process.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping and forward shipping charges will be deducted from your refund.
  • For all prepaid orders, the refund amount will be credited to the same account from where payment was made.